What services does Crystal Dry Cleaners & Laundrette offer?

Crystal Dry Cleaners & Laundrette provides a comprehensive range of services including dry cleaning, wash-dry-fold, service wash, suit cleaning, alterations and repairs, clothing repairs, stain removal, and zip replacement. The launderette is staffed on-site, allowing customers to receive assistance with their garments and access professional care for delicate or damaged items.

Is Crystal Dry Cleaners & Laundrette wheelchair accessible?

Yes, Crystal Dry Cleaners & Laundrette is wheelchair accessible with accessible facilities available on-site. The launderette is designed to welcome all customers and provides a clean, well-maintained environment.

What payment methods does the launderette accept?

Crystal Dry Cleaners & Laundrette accepts both cash and card payments. Customers can pay by their preferred method when submitting garments for service wash or dry cleaning.

Can the launderette remove difficult stains like oil marks?

Yes, Crystal Dry Cleaners & Laundrette is known for exceptional stain removal services, including stubborn stains such as oil marks on delicate and vintage garments. Customer feedback highlights successful removal of stains from precious items that were thought to be beyond repair, demonstrating the professional expertise of the staff.

What are the opening hours at Crystal Dry Cleaners & Laundrette?

Crystal Dry Cleaners & Laundrette operates 7 days a week, providing convenient access to laundry and dry cleaning services throughout the week. Customers can visit the launderette on any day of the week for their laundry needs.

What should I know about item handling and service turnaround?

Crystal Dry Cleaners & Laundrette is praised for fast turnaround times on wash and dry services. Customers are encouraged to discuss service timelines and completion dates clearly with staff when submitting garments, particularly for alterations and specialist repairs, to ensure expectations are aligned and maintain transparent communication throughout the service process.

Source checked

Crystal Dry Cleaners & Laundrette

Name: Crystal Dry Cleaners & Laundrette
Address: 80 Clapham Park Rd, London, London, SW4 7BX, GB
Telephone: +44 20 7622 8877
Rating: 4.6

80 Clapham Park Rd, London, SW4 7BX4.6(81 reviews)

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Opening Hours

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Washing Machines & Dryers

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Pricing

Pricing has not been confirmed yet. Check before travelling.

Payment

Cash

Card

Customers report paying for services; one customer mentions paying £22 for alterations and being charged for items. Payment methods not explicitly detailed in reviews.

Services and Amenities

Service Wash
Card Payment
Alterations Repairs
Clothing Repairs
Dry Cleaning
Stain Removal
Suit Cleaning
Wash Dry Fold
Zip Replacement
7 Days A Week Operation
Accessible Facilities
Clean Machines
On Site Staff
Staffed Service
Wheelchair Accessible

Customer Reviews

4.6

81 Google reviews

The launderette presents a polarised customer experience with strong praise for exceptional cleaning quality, helpful staff, and convenient services, but serious concerns regarding management professionalism, item loss accountability, and recent service deterioration. Positive reviews highlight outstanding stain removal and genuine care, while negative reviews centre on lost items, aggressive customer interactions, and poor communication.

Based on automated analysis of customer reviews

What customers talked about

Facility CleanlinessStrong positive signal

5 mentions

Quality ResultsStrong positive signal

10 mentions

Speed EfficiencyStrong positive signal

4 mentions

Staff ServiceMostly positive

12 mentions

Convenience AmenitiesMostly positive

3 mentions

PricingMixed feedback

3 mentions

Common positives

Staff go above and beyond to help customers and educate them about garment care
Exceptional stain removal even on damaged and precious items
Quick turnaround times and reliable service delivery
Clean, well-maintained facilities with pleasant atmosphere
Additional convenience services like phone repairs and extended hours

Watch-outs

Owner reluctant to refund for lost items or undelivered services
Delays in coat repairs not communicated upfront
Mismatch between quoted and actual completion dates
Prices way up from previous rates under new management
Price increases not clearly communicated

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Crystal Dry Cleaners & Laundrette is a full-service launderette and dry cleaning facility located near Clapham Common, offering professional clothing care with recently refurbished premises under new management. The business provides comprehensive services including dry cleaning, alterations, repairs, and service wash laundry, with a strong focus on stain removal and delicate garment handling. Staff members are known for their helpful, professional demeanor and expertise in fabric care, with the owner frequently assisting customers in-shop and providing practical advice on clothing maintenance. The facility features clean, well-maintained machines, card payment options, and operates 7 days a week, making it convenient for working professionals and travelers needing urgent laundry services. While customers consistently praise the quality of cleaning results and courteous service from staff members like AJ, recent reviews indicate some concerns regarding management changes, pricing adjustments, and occasional service inconsistencies.

+44 20 7622 8877

Questions people ask

What services does Crystal Dry Cleaners & Laundrette offer?: Crystal Dry Cleaners & Laundrette provides a comprehensive range of services including dry cleaning, wash-dry-fold, service wash, suit cleaning, alterations and repairs, clothing repairs, stain removal, and zip replacement. The launderette is staffed on-site, allowing customers to receive assistance with their garments and access professional care for delicate or damaged items.
Is Crystal Dry Cleaners & Laundrette wheelchair accessible?: Yes, Crystal Dry Cleaners & Laundrette is wheelchair accessible with accessible facilities available on-site. The launderette is designed to welcome all customers and provides a clean, well-maintained environment.
What payment methods does the launderette accept?: Crystal Dry Cleaners & Laundrette accepts both cash and card payments. Customers can pay by their preferred method when submitting garments for service wash or dry cleaning.
Can the launderette remove difficult stains like oil marks?: Yes, Crystal Dry Cleaners & Laundrette is known for exceptional stain removal services, including stubborn stains such as oil marks on delicate and vintage garments. Customer feedback highlights successful removal of stains from precious items that were thought to be beyond repair, demonstrating the professional expertise of the staff.
What are the opening hours at Crystal Dry Cleaners & Laundrette?: Crystal Dry Cleaners & Laundrette operates 7 days a week, providing convenient access to laundry and dry cleaning services throughout the week. Customers can visit the launderette on any day of the week for their laundry needs.
What should I know about item handling and service turnaround?: Crystal Dry Cleaners & Laundrette is praised for fast turnaround times on wash and dry services. Customers are encouraged to discuss service timelines and completion dates clearly with staff when submitting garments, particularly for alterations and specialist repairs, to ensure expectations are aligned and maintain transparent communication throughout the service process.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated: 2026-05-18
Profile status: Details checked from public sources