The Laundry Lounge

Services and Amenities

About this launderette

The Laundry Lounge is a modern self-service launderette offering a comprehensive range of washing and drying facilities alongside professional service wash options. The facility features coin-operated machines in multiple sizes including extra-large capacity washers ideal for bulky items like duvets and bedding, complemented by spacious tumble dryers. Located with convenient parking at nearby Tesco and featuring wheelchair accessible facilities, the launderette maintains high cleanliness standards with well-maintained equipment. The business is staffed during operating hours with attentive team members including Laura, Pauline, Denny, and Goldy who are praised for going above and beyond to assist customers with helpful guidance and reliable service. While customers consistently commend the friendly atmosphere and excellent customer service that keeps them returning, there have been isolated concerns regarding one staff member's enforcement of closing procedures and occasional equipment maintenance issues.

Questions people ask

What are the opening hours and when is the last time I can start a wash?

The Laundry Lounge opens at 8:30 AM Monday to Sunday. Closing times vary: Monday to Friday at 7:00 PM, Saturday at 6:30 PM, and Sunday at 6:00 PM. However, the water supply is turned off at 5:30 PM, so customers must start their wash well before this time. The launderette recommends starting a final wash at least 30 minutes before the stated closing time to allow the cycle to complete.

What payment methods does The Laundry Lounge accept?

The Laundry Lounge accepts both cash and card payments. Change is available on site from staff, so customers can exchange notes or larger coins if needed. While most machines accept coins and card, customers should note that occasional payment issues have been reported with specific machines, so staff on site can assist if a machine fails to read payment.

What washing machine sizes are available, and can I wash large items like duvets?

The Laundry Lounge offers small and large washing machine options. The launderette specialises in cleaning large items including king-size duvets, quilts, and bedding through its dedicated service wash. Customers praise the facility's extra-large capacity machines, with one customer noting a king-size feather duvet taken in on Saturday afternoon was ready for collection by 8:30 AM Sunday.

How much does it cost to use The Laundry Lounge?

Small washing machines cost £6 for a 30-minute warm wash, whilst large machines cost £7 for the same duration. Drying costs £1 for 7 minutes in the large-capacity dryers. Detergent is not included in these prices. The Laundry Lounge also offers professional service wash options for items like duvets and bedding, though specific pricing for these services is available on request from staff.

Is The Laundry Lounge wheelchair accessible and is there parking available?

The Laundry Lounge is wheelchair accessible. Free parking is available on site, though customers should note that manoeuvring space is limited when the launderette is busy; the Tesco car park across the road provides an alternative. The facility does not offer WiFi or toilet facilities on site.

What do customers say about The Laundry Lounge?

The Laundry Lounge is highly praised for its friendly and helpful staff, particularly for going above and beyond to assist first-time customers. The facility maintains high standards of cleanliness and features well-maintained, large-capacity dryers. Service wash turnaround is reliable, with customers commending the efficient processing of large items like duvets. Customers should note that staff enforce closing time and water shut-off policies; arriving close to closing time may result in being unable to complete a wash cycle.