Joe Soaps Laundrette launderette photo

Joe Soaps Laundrette

112 Thorpe Lea Rd, Egham, TW20 8BL4.4(55 reviews)

Opening Hours

Opening hours have not been confirmed yet.

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Pricing

Pricing has not been confirmed yet. Check before travelling.

Payment

Coin
Card

Card payments accepted during staffed hours (08:00–16:00 approximately). £1 coins required for machines; change available from staff, adjacent shop, or nearby post office. No change machine on-site.

Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Dry Cleaning
  • Ironing
  • Wash Dry Fold
  • Accessible Parking
  • Cash Accepted
  • Change Available On Site
  • Detergent Available
  • Extended Hours
  • Fabric Conditioner Available
  • Large Capacity Washers
  • Multiple Machine Sizes
  • On Site Staff
  • Parking Available
  • Staffed Service
  • Tumble Dryers
  • Weekday Opening
  • Weekend Opening
  • Wheelchair Accessible

Customer Reviews

4.4
55 Google reviews

Joe Soap Launderette receives mixed but largely positive feedback. Customers consistently praise the staff's friendliness, helpfulness, and professional service wash offerings, along with reasonable wash pricing and convenient parking. However, significant frustration exists around high dryer costs, inconsistent machine reliability, poor complaint handling, and reliance on coins-only payments outside staffed hours.

Based on automated analysis of customer reviews

Staff ServiceStrong positive signal
12 mentions
Convenience AmenitiesMostly positive
6 mentions
Speed EfficiencyMostly positive
7 mentions
Quality ResultsMostly positive
6 mentions
Facility CleanlinessMixed feedback
4 mentions
Machines EquipmentMixed feedback
8 mentions
PricingMixed feedback
11 mentions

£1 for 5 mins for the dryer...prices up just as electricity bills come down

Payment OptionsCommon concern
7 mentions

Doesn't take card payments, doesn't have a cash machine if you only have notes

Common positives
  • Staff go above and beyond to help; genuinely caring and patient with customers
  • Service wash offers excellent quality with neatly packed, ready-to-wear results
  • Good value for wash cycles (£5–£9) when dryer costs managed efficiently
  • Convenient parking, extended evening hours (until 8pm), and accessible location
  • Self-service model works well with clear pricing and helpful staff backup
Watch-outs
  • Requires £1 coins only; no card payments outside staffed hours
  • No on-site change machine; must visit nearby ATM or post office
  • Coin dependency creates friction for customers with notes only
  • Long waits (30+ minutes) for dryer access during peak times
  • Unattended on Sundays; locked door requires neighbor shop assistance

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Joe Soaps Laundrette

Joe Soaps Launderette is a self-service launderette offering both coin-operated machines and staffed washing, drying, ironing, and dry cleaning services. Located with convenient parking and wheelchair accessibility, this family-run launderette provides a range of machine sizes, recently accepting card payments during staffed hours (8am-4pm). The business is particularly noted for its attentive staff who go above and beyond with delicate item care and professional service, with several customers highlighting the consistent quality and helpful assistance from the team. While pricing and machine reliability have been raised as concerns by some customers, many regular users praise the reasonable costs, extended opening hours until 8pm, and the option to drop off clothing for professional service wash. The launderette combines self-service flexibility with personalized attention, making it a popular choice for both locals and visitors seeking reliable laundry solutions in the area.

Questions people ask

What payment methods does Joe Soaps Launderette accept?
Joe Soaps Launderette accepts both cash and card payments during staffed hours (approximately 08:00–16:00). Outside staffed hours, the launderette operates on a self-service basis and requires £1 coins for machines. Change is available from staff during opening hours, or customers can obtain coins from the adjacent shop or nearby post office. Please note that there is no change machine on-site.
How much does it cost to wash and dry clothes at Joe Soaps Launderette?
Washing costs £5 for a standard machine and £8 for a large machine. Drying costs approximately £1 for 5–12 minutes, with typical drying costs around £4 for 2–3 wash loads. Customers should note that detergent is not included in wash prices and must be brought from home or purchased from the adjacent shop. Some customers report high cumulative costs when combining wash and dry cycles during peak times.
Does Joe Soaps Launderette offer a service wash, and what should I expect?
Yes, Joe Soaps Launderette offers a professional service wash and ironing service. Customers can drop off washing and collect it later the same day; for example, items dropped off at 11:00 can typically be collected by 14:30. The launderette is known for neatly packing laundry, often to a standard ready to wear without additional ironing. Service wash pricing is available upon inquiry during staffed hours (08:00–16:00).
What are the opening hours and what facilities are available outside staffed times?
Joe Soaps Launderette is staffed until 16:00 (4 p.m.) but remains open for self-service until 20:00 (8 p.m.). Customers can use self-service washing machines outside staffed hours using £1 coins. Parking is available on-site with 3 spaces for drop-off and pick-up. The launderette is wheelchair accessible and features clothing and shoe recycling bins outside.
What size washing machines does Joe Soaps Launderette have?
Joe Soaps Launderette offers both standard and large capacity washing machines. Large machines are suitable for 2–3 light or normal home loads and exclude towels and wool. Standard machines cost £5 per wash, while large machines cost £8 per wash. The launderette also stocks multiple machine sizes to accommodate different laundry loads.
What do customers say about Joe Soaps Launderette?
Joe Soaps Launderette receives mixed but largely positive feedback. Customers consistently praise the friendly and helpful staff (particularly Joe and colleagues) for going above and beyond, as well as the convenient parking and reasonable wash pricing. However, some customers report concerns about high dryer costs, occasional machine reliability issues, and the reliance on coins outside staffed hours. The service wash offering is highly rated for quality and neatness of packing.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Open to corrections

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